Property damage assessment

Escape of water at 14 Corn Exchange, Westbury — claim CS-2041

Claim

CS-2041

Policy

HM-HOME-448120

Policyholder

Eleanor Marsh

Date of loss

11 August 2026

Assessor

Jane Doe, ACII

Site visit

14 August 2026

1. Summary

Water ingress was reported on 11 August. The site visit confirmed staining to the kitchen ceiling, consistent with a failed seal around the shower tray in the bathroom directly above.

2. Assessor’s notes

The policyholder confirmed the leak was first noticed on the morning of 11 August.

3. Findings

• Kitchen ceiling: 4.2 m² of plasterboard saturated; two downlights failed on test.
• Bathroom: shower-tray seal perished; tray and waste are sound.

4. Handler’s decision

Approved for settlement: ______________________