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Property claims · Confidential

2. Cause of loss

The silicone seal between the tray and the tiled upstand had perished along its rear edge. Moisture readings were above 40% in the plasterbaord beneath the tray and fell to normal levels 1.5 m from the source. We found no evidence of an earlier repair or of a long-term neglect, and the policyholder reported the leak on the day it apeared.

3. Findings

  • Kitchen ceiling: 4.2 m² of plasterboard saturated; two downlights failed on test.
  • Bathroom: shower-tray seal perished; tray and wastepipe are sound.
  • Contents: one oak dining chair water-marked; no other contents affected.
CS-2041 · Assessment reportPage 2 of 4