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Open claims fell 12% quarter on quarter

  • 142 open property claims on 30 September, down from 161
  • Median time to settle: 9.4 days (Q2: 12.1)
  • Escape of water is still the largest peril — 38% of new claims
  • Two suppliers above the escalation threshold

Open claims at month end

161Q2
155Jul
149Aug
142Sep
Harbourline Mutual · Claims review Q3 2026
3
Lead with the trend, then the Westbury example: reported on the 11th, settled in nine days at the lower quote. Pause for questions on the escalated suppliers before moving on.

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Source: Claims ledger Q3 2026.xlsx · Ledger!A2:H6 (copied at 10:12)

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Inserts the five rows as a table, with the fonts, fills and number formats of the spreadsheet. You can edit the cells here; they do not update from the spreadsheet.

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