Open claims fell 12% quarter on quarter
- 142 open property claims on 30 September, down from 161
- Median time to settle: 9.4 days (Q2: 12.1)
- Escape of water is still the largest peril — 38% of new claims
- Two suppliers above the escalation threshold
Open claims at month end
161Q2
155Jul
149Aug
142Sep
Harbourline Mutual · Claims review Q3 2026
3
Lead with the trend, then the Westbury example: reported on the 11th, settled in nine days at the lower quote. Pause for questions on the escalated suppliers before moving on.